📢 Latest update: 02:00 PM Sep 25, 2025 (JST)
The U.S. de minimis exemption has ended. Beginning August 29, 2025, U.S. Customs applies a 15% import duty on most goods, regardless of value.
How we’re handling your orders
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Japan Post (when available): We’ll keep parcel value under $150 per shipment to help minimize duties and processing issues.
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Other couriers (DHL / FedEx / UPS / etc.): All orders are now shipped with customs duties prepaid. This means you’ve already covered the required fees at checkout, so your package clears customs smoothly with no extra charges upon delivery.
What you need to know
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Transit times and customs reviews can vary; we’ll keep you updated if your shipment needs any extra paperwork.
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We may split large orders into multiple parcels to comply with courier and customs rules. If splitting is needed, our team will notify you.
Important notice on returns
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Any order returned or refused due to unpaid import duties will be subject to two-way shipping fees if a refund is requested.
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Please review our Refund Policy for full details.
For assistance with your current order, please contact info@japan-figure.com with your order number and tracking.
📢 Update: April 22, 2025
We’d like to inform you that there are no changes to the current U.S. import tax policy on Japanese goods.
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Orders under $800 USD are still duty-free.
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Orders over $800 USD continue to be taxed at 10%, just like before.
⚠️ Important Notice – Starting from 22st April: DHL and possibly FedEx, UPS may stop accepting shipments over $800 due to stricter U.S. customs under the new policy changes. Therefore, to support our customers, we will automatically split orders over $800 USD into separate shipments whenever possible. Our team will contact you directly if this applies to your order.
We promise to keep you updated immediately if there are any changes in the future.
Thank you for your continued trust and support. Shop with peace of mind !
In general, items purchased from overseas may be subject to additional taxes and handling fees imposed by the customs authorities or mail carriers of your country and region. Such costs are the responsibility of the customer.
Customs and import rules vary by country and region. Unfortunately, we’re not able to estimate these in advance, but here we have provided some helpful links, together with some general information for your reference. Please note that these are subject to change, so it’s best to check with your local customs.
As the rules and value thresholds differ by country, we invite you to please refer to your country's government website. To find out more about VAT and duties in your country: Click here!
Any order returned or not accepted because of import duties left unpaid will be subject to a two-way shipping fee if a refund is requested. Please also see our Refund Policy.